Logic & Branching

Logic allows you to show or hide questions based on previous answers.

Why Use Logic?

Logic makes your forms:

• Shorter — Skip irrelevant questions
• Personal — Tailor the experience
• Smarter — Route to different endpoints
• Higher converting — Less friction = more completions

Logic Types

Jump Logic

Skip to a specific question based on an answer.

Example:

If answer to "Are you a customer?" is "Yes" → Jump to "How satisfied are you?" If answer is "No" → Jump to "How did you hear about us?"

Show/Hide Logic

Conditionally show or hide questions.

Example:

Show "Company Name" only if "Are you a business?" is "Yes"

Calculator Logic Pro

Calculate values based on answers.

Example:

Total = Quantity × Price

Creating Logic Rules

Step 1: Open Logic Panel

1. Select a question
2. Click the Logic tab
3. Click Add Logic Rule

Step 2: Configure the Rule

Step 3: Add Multiple Conditions

Click Add Condition for complex rules:

• AND — All conditions must match
• OR — Any condition can match

Condition Types

Jump Logic Examples

Example 1: Customer Routing

Question: Are you a current customer?

If "Yes" → Jump to "Rate your experience"
If "No" → Jump to "What's stopping you?"
Default → Continue to next question

Example 2: Qualification

Question: What's your budget?

If "Under $1,000" → Jump to Thank You (disqualify)
If "$1,000 - $5,000" → Jump to "Tell us about your project"
If "Over $5,000" → Jump to "Schedule a call"

Example 3: Skip Sections

Question: Which product are you interested in?

If "Product A" → Jump to "Product A Questions"
If "Product B" → Jump to "Product B Questions"
If "Both" → Continue (show all questions)

Show/Hide Examples

Example: Conditional Follow-up

Question: Did you experience any issues?

Show "Describe the issue" if answer is "Yes"
Hide "Describe the issue" if answer is "No"

Example: Role-Based Questions

Question: What's your role?

Show "Team size" if "Manager" or "Director"
Show "Manager's email" if "Employee"

Best Practices

Do's

• Test all logic paths thoroughly
• Use default/fallback destinations
• Document complex logic rules
• Start simple, add complexity gradually

Don'ts

• Create circular logic (A then B then A)
• Jump to a hidden question
• Over-complicate with too many rules
• Forget to test edge cases

Testing Logic

1. Click Preview
2. Go through each path
3. Verify questions appear/hide correctly
4. Check all endpoints are reached

Debugging Logic

Common Issues

Next Steps